ConsejoSano CEO: Culture barrier more important to overcome than language alone
ConsejoSano founder and CEO Abner Mason talks about the importance of understanding different patients' cultures and languages to help them engage the healthcare system
Why Mercy Health is working with Culture Amp to enhance the employee experience
To improve employee engagement and experience, Mercy Health decided to team up with Culture Amp, which has worked with entities like Lyft and Nike, in July 2017.
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3D Medical Animation Services: A Revolution in Healthcare Education and Marketing
3D medical animation services have emerged as a groundbreaking tool in the healthcare industry, revolutionizing the way medical concepts are taught, understood, and marketed.
IT, culture helps reborn L.A. hospital shed ‘Killer King’ past
Five years in the making, the new MLK Community Hospital is spending upwards of $70 million on IT and is trying to instill a culture of accountability and safety.
Joint Commission quality guru: Beware the Darth Vaders of healthcare
Remember the famous scene in the original "Star Wars" movie ("Episode IV: A New Hope") when Darth Vader choked an underling who questioned his authority? That happens all the time in hospitals, attendees of the Cleveland Clinic's Patient Experience: Empathy + Innovation Summit heard Tuesday.
What Can Academic Medicine Learn from Netflix?
Much has been written lauding the ability of Netflix to disrupt its industry not just once but twice. It artfully replaced the movie rental store with DVD delivery by mail, vanquishing competition like Blockbuster. It repeated the feat with impressive self-cannibalization of its first disruption through the introduction of video streaming. Today, Netflix stands tall accounting […]